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Symposium Program

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Tuesday 6 November 2018

18:00 - 20:00 Welcome Drinks at Crowne Plaza, Coogee

Wednesday 7 November 2018

08:00 - 09:00 Registration
09:00 - 10:45 Plenary Session 1
Keynote presentation - A Systems Approach to Human Factors Engineering
Professor Nancy Leveson, MIT

Engineered systems are increasing almost exponentially in complexity. Both the engineers designing these systems and the humans who have to operate or manage their operation are becoming overwhelmed. The problem is that technological changes have diminished the effectiveness of the traditional approaches to designing human-automation interaction. We need much more powerful approaches. This talk will describe the changes in human factors engineering that will be needed to cope with future systems.

Keynote presentation - Effective human-system integration to maximise performance and wellbeing
Dr Sarah Fletcher, Cranfield University

The manufacturing industry has always been driven by technology, yet always been reliant on human skill. In the current 'fourth industrial revolution' of digitisation, levels of shop-floor automation and robotics are being significantly increased and transforming traditional manual work. For high-value manufacturing processes that still rely on a large amount of human craft (like aircraft production) human-robot integration is a big challenge. How do we accomplish effective human-system integration to maximise performance and well-being?

10:45 - 11:15 Morning Tea and Exhibition
11:15 - 12:15 Session 1a - AAvPA
Title: The role of experience upon instrument scan strategy in ab initio pilots
Presenter: Matthew Ebbatson, Swinburne University

Title: Republic of Singapore Air Force (RSAF) COMPASS Validation Study
Presenter: Kanice Phee, Royal Singapore Air Force

Title: The benefits of diversity for a Safety Management System
Presenter: Jo Hamilton, RAAF Specialist Reserves

Session 1b - PACDEFF
Title: Current Topical Regulatory Issues
Presenter: Mark Hughes (CAANZ)

Title: An update on FRMS and the CAO 48.1 Review
Presenter: Robert Forster-Lee (CASA)

12:15 - 13:15 Lunch and Exhibition
13:15 - 14:40 Plenary Session 2
Title: Germanwings 9525: An accident and its Impact on Crews, Operation and the Organisation
Presenter: Capt. Ralph Grünewald, GermanWings

Title: Assertiveness in the Flight Deck: Evaluating Airline Pilot Attitudes Toward, and Use of, the Support Process
Presenter: Brent Hayward, Dédale Asia Pacific

14:40 - 15:10 Afternoon Tea and Exhibition
15:10 - 17:00 Session 2a - AAvPA
Title: Safety Management and Safety Culture in domestic commercial vessels: Where are we?
Presenter: Michelle Grech, Australian Maritime Safety Authority

Title: Optimising Non-Technical Markers as part of an evidence-based safety management system (SMS)
Presenter: Carolyn Vaughan, Qantas

Title: Implementing a global resilience wellbeing program in a multinational company
Presenter: Nicole Gray, The Keil Centre

Title: The Norfolk Island Westwind ditching: What can we all learn?
Presenter: Mike Walker, Australian Transport Safety Bureau

Session 2b - AAvPA and PACDEFF
Title: Flying the Now
Presenter: Matt Harris, Civil Aviation Authority New Zealand

Title: Exploring the decisions behind fatal flights into adverse weather: safety investigation challenges and outcomes
Presenter: Heather Fitzpatrick, Australian Transport Safety Bureau

Title: Investigating miscommunication in commercial aviation between pilots and air traffic controllers
Presenter: Qiong Wu, University of New South Wales

Title: 'An Airbus wouldn't do that!' & 'Boeing eye for the Airbus Guy' Joint presentation [30 min]
Presenter: Alex Roberts, Tigerair and Paul Treseder, Qantas

18:30 - 23:00 Drinks and dinner - Crowne Plaza

Thursday 8 November 2018

08:30 - 09:00 Registration
09:00 - 10:45 Plenary Session 3
Keynote presentation - Work-life systems – Rethinking endurance and uncertainty in future work
Presenter: Professor Mark Griffin, Curtin University

The nature of work is rapidly evolving as technological, demographic, and economic changes influence all aspects of our society. The changing nature of work requires a more holistic understanding of work life systems that encompasses work tasks, non-work, and sleep across longer time spans. In this presentation I explore two concepts through which research is extending the understanding of work-life systems.

First, studies of endurance provide new insights into the long-term impact of demanding work in complex environments. I review research involving two very different work environments: submariners in the Navy and FIFO workers in mining. Both populations highlight psychological and physical challenges best viewed from the perspective of complete work-life systems.

Second, I explore the role of uncertainty in future work. Uncertainty is a defining feature of complex, and high-risk work and often viewed as contextual feature of the work context. I review recent research investigating uncertainty as a more dynamic element of work-life that is both generated and managed when there is ongoing adaptive behaviour. I review recent research investigating how individuals both respond to and generate uncertainty to be adaptive.

Keynote presentation: In pursuit of expertise: A paradigm shift in pilot training
Presenter: Allison McDonald, EBT Foundation

With rapid advances in aircraft technology and increased operational complexity, training must reflect the most relevant needs of current and future airline pilots. The current growing pilot shortage gives rise to a need to expedite the development of performance and expertise among new pilots. This presentation will explore the benefits of the Evidence-Based Training (EBT) concept in helping to address these industry challenges.

The EBT program aims to develop the competencies required to operate safely, effectively and efficiently in a commercial air transport environment, whilst addressing the most relevant training needs based on evidence gained through analysis of operational data. EBT is focused on building resilient human performance through the development of competencies, using realistic yet challenging scenarios to better prepare pilots for situations faced on line. EBT is a learning concept that promotes continuous development of pilot performance, based on both population and individual pilot training needs.

ICAO published the EBT concept in 2013, and many Civil Aviation Authorities have already begun to approve EBT programs, with more than 50 airlines currently engaged in EBT implementation worldwide.

10:45 - 11:15 Morning Tea and Exhibition
11:15 - 12:05 Plenary Session 4 - AAvPA
Rob Lee Memorial Lecture - Keynote presentation: Human Factors at the ATSB
Presenter: Greg Hood, Australian Transport Safety Bureau

The ATSB's Chief Commissioner, Greg Hood, will provide a brief overview of the ATSB, profile the Bureau's human factors training for Transport Safety Investigators, and deliver a short case study on an aviation accident where human factors and crew resource management was a focus.

Presenter: Greg Hood, Nancy Leveson and Sarah Fletcher

Plenary Session 4 - PACDEFF
Title: Overview of an Airline CRM and RRM Program
Presenter: Capt. Lee Kinnebrew (Southwest Airlines)

Title: NTS training – An integrated approach
Presenter: Rick Sellers (Convergent Safety)

12:05 - 13:00 Lunch and Exhibition
13:00 - 14:45 Session 3a - AAvPA
Title: Exploring the relationship between sleep, fatigue and operational performance
Presenter: Norman MacLeod, Cathay Pacific

Title: Modern Airline Pilots Mental Health under Pressure
Presenter: Marion Venus, University of Bern

Title: Using data analytics to generate human performance insights within safety-critical systems
Presenter: Adam Fletcher, Integrated Safety Support

Title: Fatigue in Australian commercial air transport
Presenter: Stephanie Sabadas, Australian Transport Safety Bureau

Title: Measuring pilots' sleep, cognitive performance and fatigue within an international mission-critical services aviation setting
Presenter: Adam Fletcher, Integrated Safety Support

Session 3b - PACDEFF Forums
Flight Crew Forum
Decision Making: The paradox of Intuition – Professor Jim Sheffield (Victoria University) and Dr Laurie Earl (CAANZ)

Resilience in Flight Operations – Capt. Steve Swauger (Southwest Airlines Pilot Association)

Introducing Airline Startle and Surprise Programs – Edzard Boland (NLR) and Capt. Jeroen van Rooy (KLM)

"Four to Go, One to say No": The Myths, Challenges and Hard-Realities of a Generative Safety Culture in Helicopter Emergency Services – Adrian Park (Toll Logistics)

Cabin Crew Forum
A friend in need: Cabin Crew and Aeromedical Crew Sharing Experiences with Peer Support Programs - Mark Holmes (NSW Air Ambulance)

Self-control in Decision-making - Managing Difficult Emotions in Cabin Crew – Gosia Wroblewska (University of London)

Crew Non-Technical Skills – a tale of two cultures. Communication with cabin crew on board from a flight crew perspective – Scott McNichol (Virgin Australia)

ATC/General Forum
An Eye Tracking Study of Radar Controllers – Nicola Hancock (ACNZ)

Maximising Time at Optimum Flight Levels and Allowing More Efficient use of Oceanic Airspace – Bill Appleby (ACNZ)

Airways NZ PULSE – the BEAT goes on! – Craig Smith (ACNZ) (TBC)

Human Factors in Rail Investigations – Kerri Garland

14:45 - 15:15 Afternoon Tea and Exhibition
15:30 - 17:00 Session 4a - AAvPA
Title: Human Factors - challenging some industry norms and exploring where to from here
Presenter: William Kerr

Title: Does In-Cabin Aircraft Noise over time effect Recognition Memory?
Presenter: Brett Molesworth, University of New South Wales

Title: Unpacking Startle – WT? WT! and WT...
Presenter: Jo Hamilton, RAAF Specialist Reserves

Title: Seeing it Like it is – Making Use of Eye tracking in Pilot Training
Presenter: Patrizia Knabl (Emirates) and Patrick Nolan (Seeing Machines)

Session 4b - PACDEFF Forums
Flight Crew Forum
A Possible Use of Virtual Reality Gameplay Techniques for Non-Technical Skills Training – Denis Manson (Aviation Australia)

The Hard Sell: Selling NTS to Those Who are Most Resistant to it, and Likely Most in Need of Improvement in Their NTS Skills – Chris Burnie (Virgin Australia)

HIMS in Australia – Substance Use Disorder Resources for Pilots – Dr Russell Brown and Capt. Matthew O'keeffe (HIMS Australia Advisory Group)

Aviation Resilience and Decision-making Training: The Way Ahead – Capt. Waldo Cerdan (Inisphere)
Cabin Crew Forum

ATC/General Forum
Psychometric and Organisational Predictors of Perceived Risk: An Aviation Human Factors Perspective – Asst. Prof. Amadeus Kubicek (Rabdan Academy, Abu Dhabi)

Utilising big data within the aviation safety world – Carmen Handford (UNSW – ADFA)

Service Provider Safety Investigation and Improving Safety Outcomes – Richard Davies, Wayne Jones, Paula Gray (Aviation Safety Institute)

Common Human Factors considerations that emerge during regulatory surveillance activities – Dr Selina Fothergill (UQ/CASA)

1515-1655: Personality Workshop

Dealing with Difficult Personalities in Aviation – Tony Merritt (Sydney Clinical Psychology)

17:00 - 17:30 AAvPA AGM
18:30 - 23:00 Drinks and dinner - Barzura Restaurant, Coogee

Friday 9 November 2018

08:30 - 09:00 Registration
09:00 - 10:15 Session 5a - AAvPA
Title: Working safely in conditions of complexity and uncertainty: lessons from healthcare
Presenter: Robyn Clay-Williams, Macquarie University

Title: Human Factors maturity in Health Care
Presenter: Miranda Cornelissen, Safer Care Victoria

Title: Employees' Task Load and Income: Associations with Safety Events attributed to human error
Presenter: Nektarious Karanikas, Amsterdam University of Applied Sciences

Session 5b - PACDEFF Workshop 1 and 2
Workshop 1 - Engineering HF Workshop
Presenter: Gareth McGraw (Qantas)

Workshop 2 - Training in the Future – What will it Look Like, What are the Challenges, and Who will be our Trainees?
Presenter: Martin Egerth (Lufthansa)

10:15 - 10:45 Morning Tea and Exhibition
10:45 - 12:00 Session 6a - AAvPA
Title: Human Factors of Standardisation and Automation in Maritime Navigation Equipment
Presenter: Mal Christie, Australian Maritime Safety Authority

Title: The relationship between Cue Acquisition and Pilot Performance
Presenter: Nadya Yuris, Macquarie University

Title: Flight crew reporting behavior and trust in Just Culture policies
Presenter: Kevin McMurtrie, University of New South Wales

Session 6b - PACDEFF Workshop 1 and 2 continued
Workshop 1 - Engineering HF Workshop
Presenter: Gareth McGraw (Qantas)

Workshop 2 - Training in the Future – What will it Look Like, What are the Challenges, and Who will be our Trainees?
Presenter: Martin Egerth (Lufthansa)

12:00 - 13:00 Lunch and Exhibition
13:00 - 16:00 Session 7a - AAvPA Workshop
Research Basics for Practitioners
Presenter: Professor Mark Wiggins, Macquarie University
Session 7b - PACDEFF Workshop 3 and 4
Workshop 3 – Pilots, Mental Health Issues, Management of Cases
Presenter: Capt. Chris Smith (Jetstar)

Workshop 4 – Integration of LOSA Information into an Airline Evidence Based Training Regime
Presenter: Professor Patrick Murray & Associate Professor Allison McDonald (EBT Foundation)

16:00 - 16:30 Wrap up and close